Dispute Resolution System
The document packet provided to all employers and employees who are part of the ADR program can be downloaded below. All documents are PDFs and require Acrobat Reader to view.
ADR Forms
Who do I contact if I have questions about the ADR Program?
The ADR program leaves the State’s substantive workers’ compensation law in place, but replaces the dispute resolution law with its own. When disputes arise that cannot be resolved by the ombudsman, a grievance may be filed and an informal conciliation session will promptly be set before a mediator. If the matter cannot be resolved at the informal conciliation, the matter will be set before an arbitrator who will hear the case and render a decision within 30 days. Either party may appeal the arbitrator’s decision to the Workers’ Compensation Appeals Board in San Francisco.
Employers or Insurance Agents
Employers or Insurance Agents who have questions about the ADR Program should call 916-869-6868, for Executive Director - Rick Pires
Injured Employees
Employees who qualify for the program and have been injured on the job should call 510-568-5920, for Ombudsman - Arthur Scears
Habla Espanol
Si usted habla espanol y usted califica para el progama y se ha lastimado en el trabajo debe llamar a Teresa Alvarado al numero 510-568-5920.